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Client Experience
CONNECT WITH YOUR CLIENTS
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Access our online library of goals-based educational materials for more productive client conversations.
Client Relationships
Why Sick Days Matter
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Working through illness has become increasingly common in our industry, especially with the advent of remote work. Lindsay Troxell, Senior Director, Knowledge Labs® Professional Development, discusses why financial professionals tend to avoid taking sick days and how we can begin to reverse the trend.
Goals/Needs-Based Investing
“Are We There Yet?” How to Stay on Track Until the Bear Market Is Over
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While we can’t predict when the current bear market will end, we can prepare ourselves for the journey that lies ahead. Retirement Director Ben Rizzuto discusses how, as with any long road trip, having the right supplies can help us stay on course to our destination – despite the inevitable detours.
Human Capital
Turning Stress Awareness into Action
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Lindsay Troxell, Senior Director, Knowledge Labs® Professional Development, explains how recognizing and managing our short-term reactions to stress can help prevent its harmful long-term impacts on our health and well-being.
Regulatory Education
Presentation: Top DC Trends and Developments 4Q21
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Recap of 4Q21 highlights, insights about the plan participant retirement readiness, a summary of new and pending legislation, news from the DOL and other regulatory bodies, updates on ERISA cases and a brief synopsis of global retirement issues.
Goals/Needs-Based Investing
The Investors of the Future Are Coming—and Maybe Sooner Than You Think
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Technology is enabling the investor experience to be personalized—and it's becoming available faster than you think it is. The next generation's financial goals may resemble those of their parents, but the path to getting there may be very different.