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Client Experience
Ep 17: How to Manage Your PR and Client Communications in Times of Crisis - With Mark LaVoie
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Do you know how to show your clients that you’re present and at their service? Do you know how to approach questions about portfolio performance right now? In this episode Mark LaVoie, Vice President at Prosek Partners, discusses communication strategies for advisors to adopt during the pandemic. Mark shares which conversations to have –– and not have –– with clients right now along with ways to use email, video, and social media.
Human Capital
Diversity is Good Business for Advisory Firms
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U.S. demographics are changing and we are expected to be a minority/majority by 2045. Yet the majority of financial advisors are still overwhelmingly white, male and shrinking in numbers. FlexShares conducted a survey of investors and advisors to see if diversity was being pursued and how firms were building diverse teams.
Market Outlooks
The Type of Bear Market Matters
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As we enter into a bear market for the first time in over 10 years at the hands of the COVID-19 outbreak, many investors are wondering what lies ahead.
Market Outlooks
How to Stay Productive and Engaged When Working Remotely
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Many companies around the world have recently rolled out mandatory work-from-home policies amid the spread of COVID-19. This may be a new experience for you and your team – and for your clients – who may feel increasingly anxious and concerned.
Here are some tips to help you stay productive and engaged as you navigate your
business remotely.
Market Outlooks
[Webinar Replay] Behavioral Finance in Bear Markets
This piece is approved to use with clients.
Behavioral Finance in Bear Markets